The speaker cannot connect to a wireless network. This problem may have several causes:

• Wrong wireless network information and/or a failure in the connection between the speaker and the home network. Ensure that Wireless Network Name and Wireless Network Password are correct. If you use special characters such as #,&, % or any national characters in either your Speaker Name, Wireless Network Name or Wireless Network Password, please replace these characters with alphanumeric characters only.

• The speaker can't locate the wireless network. If you have several WiFi networks in your home, try to turn off the ones not used by the speaker.

• Try a factory reset and be sure that your wireless network is running with 2.4GHz only!