Libratone Support


Classic Live - If you can't see your speaker in the AirPlay menu in iTunes or on your iOS device

If your Libratone AirPlay speaker does not appear in the AirPlay menu, follow these steps to resolve the issue:

  1. Verify that all your AirPlay-enabled devices are logged on to the same home Wi-Fi network (check the home network names on all your devices to confirm).

  2. Verify that your iOS device or computer has WiFi turned on and is associated with the same home WiFi network as your Libratone speaker.

  3. Check Internet or network connectivity on all affected devices. Temporarily disable firewalls (both network and local) and security software. Security software and firewalls may block ports that AirPlay uses to stream content. You can often resolve issues with security software by updating, correctly configuring, or uninstalling security software.

  4. Ensure that no other devices are trying to stream AirPlay to your Libratone speaker at the same time. Only one device may access the speaker at a time.

  5. Turn off Bluetooth on your iOS device by tapping Settings > Bluetooth and turn Bluetooth off.

  6. If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).

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