Does the firmware update keep failing? Sending you in a loop? Don't worry. It's a known issue and we are working to solve it.
Fortunately, there's an easy workaround. Simply shut down the app, or restart your phone.
- On iOS devices, you can double tap the home button and swipe the Libratone App up to close it.
- On Android devices, there's usually a button in the bottom left/right corner that will give an overview of the open apps. Tap it and then select "Close all" or find the Libratone app to close it individually.
This issue should only occur with the mandatory firmware updates.
If this does not help you then please let us know - Click here to contact support