Libratone Support

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App - Download compatibility issue (Android)

Some customers are currently experiencing issues downloading Libratone Android App from Play Store to their Android Smartphones.

Error message: 'Your device isn't compatible with this version'  

We are currently working to identify what is causing this problem and hope to have a solution soon.

We apologize for any inconvenience this might cause you, and thank you for your patience.

Android OS requirements

Please note that our latest Libratone Android App released October 12th is requiring Android 4.4 or newer. Previously Libratone Android App was also compatible with Android 4.2.

NOTE: LIBRATONE ANDROID APP IS NOT COMPATIBLE WITH ANDROID TABLETS.  

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Comments

  • Avatar
    Luis Isidro

    When should be available a fix to the problem with the app in the Android system?

  • Avatar
    Jean-Marie Sebaux

    could you provide a link to download the application independantly of google playstore ?