Some users may experience problems connecting their Libratone Zipp or Zipp MINI to their 5 GHz wireless network.

The problem is related to Wi-Fi routers using 5 GHz and one of these blocked channels: 

The reason for not supporting these channels is that several countries do now allow 5 GHz communication on these channels to avoid interference with weather-radar and military applications.

If your router is using one of these channels, please change to a channel different from the channels listed above. 

For directions on how to check and change router channel, please consult your routers setup manual. 

If your router does not support any 5 GHz channels, besides the channels above, we recommend using a 2.4 GHz wireless network setup.