Update October 5th, 2017
Issue fixed in Libratone iOS App version 4.3.8 released October 5th.
October 2nd, 2017
Customers using Libratone iOS App are currently not able to update On-Ear firmware successfully.
A bug fix has been made and will launch with the next Libratone iOS App update which is expected within the next 2 weeks.
If you have an Android smartphone, you can update the firmware through Libratone Android App.
We are sorry for the inconvenience.